Arabic Tender Link
Attribute Service
Title PROVISION OF SECURED VIRTUAL DESKTOP INFRASTRUCTURE SYSTEM
Issue Date 02/02/2023 14:00
Bid Closing Date 30/03/2023 14:00
Submission Location Online
Scope of Work The brief scope of work for this tender shall be inclusive of but not limited to the following:

1. Provision of Complementary Hardware
• Provision of application servers, storages and networking hardware expansion based on the current IT infrastructures

2. Provision of VDI and MFA solution Software
• Provision of Virtual Desktop operating environment software licenses
• Provision of Multi-Factor Authentication solution software licenses

3. Provision of Onsite delivery, Implementation, Commissioning and Go-live service for VDI solution
• Provision of door-to-door delivery, onsite implementation of hardware and software systems
• Provision of onsite installation, optimizing, customization, commissioning and go-live for VDI solution
• Provide onsite go-live period guidance and support services towards users.
• Provide manufacturer professional knowledge transfer sessions for IT and users for administration and usage.

4. Provision of 3 years’ support and warranty support subscription after go-live
• Provision of 3 years’ remote (escalating to onsite on demand) system and user support services for the guarantee to the implemented VDI solution
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